PLK Communities Leaps Forward in epIQ Index Rankings
We are thrilled to share some exciting news with our residents and partners. In the latest epIQ Index Biannual Report for July 2024, PLK Communities has climbed eleven spots, moving from a rank of 86 in January to 77! This significant improvement highlights our continued dedication to excellence in property management and resident satisfaction.
The epIQ Index (Experience & Performance Intelligence Quotient) is a respected industry metric that evaluates community performance based on verified data from ApartmentRatings and SatisFacts. This ranking considers factors such as renter ratings, review count, management review engagement, and response time.
This achievement is a testament to the hard work and commitment of our team. Their unwavering focus on providing top-notch living experiences and exceptional customer service has driven this success. We also extend our heartfelt thanks to our residents, whose positive feedback and reviews have played a crucial role in our improved ranking.
At PLK Communities, our mission is to create vibrant, welcoming communities where residents can live proud. This recognition motivates us to continue enhancing our services and exceeding expectations.
Thank you for being a part of our journey. Together, we are building a community that thrives on excellence and resident satisfaction.